We are launching a new hybrid course to support civil society organisations in the Eastern Partnership in strengthening their digital competence.
The course combines online diagnostic sessions, in-person workshops, and practical one-to-one coaching. Participating CSOs will be able to focus on their priority needs – whether this means improving how they access and use data, using digital tools more effectively for communication and outreach, or strengthening their cybersecurity.
The course will start on 17 June 2026 and finish by the end of September 2026.
The course is designed for CSO managers, staff members, and volunteers who directly influence how their organisation works with data and technology, and who would describe themselves as beginner to medium-level practitioners.
Participants should:
- have a long-term role within their CSO, as the course is designed to build organisational, rather than individual, capacity;
- bring at least one practical example of how stronger digital competence could benefit their organisation’s work;
- be ready to take part in continued peer-to-peer learning and support;
- have a working knowledge of English.
The course is designed around the EU Digital Competence Framework. Participants will be guided through a diagnostic process to identify the most relevant areas for their organisation. The course content will then be adapted to the needs of the selected group.
Indicative topics may include:
- basics of prompt engineering and comparing AI tools;
- using AI research tools;
- content creation tools and best approaches to content development;
- secure communication tools;
- foundational cybersecurity and best practices.
Selected participants will be invited to take part in:
- Online Opening Session – 17 June 2026
Introduction to the course, methodology, training team and other participants, as well as the start of the diagnostic process.
- Three webinars – mid-June 2026
Sessions covering technical basics and further exploring participants’ needs through the diagnostic process.
- Two-day ‘face-to-face’ workshop
The workshops are provisionally planned for:- Yerevan: 3-4 July 2026
- Chisinau: 11-12 July 2026
- Please note participants will be invited to one workshop only, at a location decided by the organisers.
- Individual online coaching sessions – July to September 2026
Practical one-to-one support to help participants implement selected actions to improve their organisation’s digital competence.
- Final online event – September 2026
A session to review and evaluate participants’ progress during the course.
Roman Gluck | LinkedIn Profile
Senior Product Manager | Public Speaking Trainer | Startup Consultant
Roman is a Senior Product Manager and consultant with over 10 years of experience across commercial companies, startups, and social projects. With 12 years in IT, he supports the development of B2C and B2B products within agile development teams.
He is an experienced mentor and tracker for startups, regularly working with social acceleration programmes. His expertise includes pitch training, product and customer development, and software project management, and working with outsourced teams.
With a background in pedagogy, Roman also teaches personal and professional development at the Technical University of Moldova, leads a project management course for women from Ukraine and Moldova, and mentors at a Social Startups Accelerator.
Elena Pavlovskaya| LinkedIn Profile
Senior Product Manager | Career Guide in Tech
Elena is a Senior Product Manager with strong experience in building and scaling B2B SaaS products from concept to global rollout. She has led cross-functional teams across product, engineering, and business, focusing on user-centred and data-driven solutions.
She co-founded a product management community that connects professionals to share knowledge, exchange experience and grow in the field.
Her expertise includes product strategy, user experience, analytics, and go-to-market execution. She is passionate about building meaningful products and supporting others in developing careers in tech.
Iryna Velska | LinkedIn Profile
Expert in Digital Content Development and Hackathons
Iryna is a communication and digital content expert with a Master’s degree in Journalism and Media Management. She has extensive experience working on EU-funded projects, designing communication strategies and developing both online and offline tools.
She specialises in website development and usability, and has contributed to more than 10 digital platforms, including media and blogging platforms, companies’ websites, internal staff portals and online catalogues.
Iryna has worked as a journalist with regional and international media and has been involved in major investigative initiatives, including the Panama Papers project. She also has experience managing projects related to media development, civil society, and human rights.
Aleksey Chalabyan | LinkedIn Profile
Cybersecurity Generalist | Manager and IT Consultant | Educator
Aleksey is an IT professional with over 20 years of experience in web development, system administration, IT management, and cybersecurity. He currently works as a cybersecurity consultant with organisations such as CyberHUB-AM, Open Briefing, and CyHub Armenia.His work includes security audits, training, curriculum development, and supporting organisations to strengthen their digital resilience. He has led major initiatives, including the creation of a Security Operations Center in partnership with IBM.
Aleksey works closely with non-profits, civil society, and media organisations, and is actively involved in international initiatives, including mentoring in the UN ITU HerCyberTracks programme and contributing to open-source and digital security communities.
To apply, please:
- Make sure you meet the eligibility requirements.
- Complete the online application form as an organisation. This means that the individual who applies to participate in the course must be authorised by the organisation.
- Submit your application by 25 May 2026.
Successful applicants will be notified by 3 June 2026 and will receive further details about the course.
